Privacy policy and cookies

Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)

• The data processing is necessary for the implementation of the agreement between Our Company and its customers (Article 6(b), EU GDPR)
  A large part of the personal data that we process about you, is processed because the processing of this data is necessary to complete the transaction. These personal details are then, for example, necessary to enable us to receive the payment(s) for them.
  
• The data processing is necessary for the fulfillment of a legal obligation of Our Company (Article 6(c) EU GDPR)
  Our Company has to comply with a variety of laws. These include, among others, the Act on Distance Selling, the Act on Electronic Hands and the Danish Civil Code. Pursuant to these regulations, we are obliged to process certain personal data about you. For this reason, we may also be obliged to provide your data to third parties.
  
• The data processing is necessary for the purposes of the legitimate interests of Our Company (Article 6(f) EU GDPR)We may record telephone conversations with our customers. Processing these telephone conversations is necessary in order to promote our legitimate interest in improving our services in this regard.
  
• You have given your explicit consent to the processing of the data (Article 6(a) EU GDPR)
  In all other matters, we will only use your data with your explicit consent.
  

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards via email.
• Use or view our website via your browser’s cookies

Our Company collects your data so that we can:

• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Our Company securely stores your data at highly reputable cloud-storage solutions including Google Drive and Cloudflare.

Pursuant to Article 52 of the General Tax Law, we are obliged to keep our sales administration, which may also contain your personal data, for a period of 7 years.

Our Company would like to make sure you are fully aware of all of our data protection rights. Every user is entitled to the following.

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for the service.
• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@XXX2.dk

We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. 

The database is only accessible to our team, to the extent that this is necessary for their job.

However, no method of transmission over the internet or via other devices is 100% secure. We will take reasonable steps so that your Information is treated securely and in accordance with this Privacy Policy, but we cannot take responsibility for any unauthorized access or loss of personal data that is beyond our control.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit: allaboutcookies.org

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• Keeping you signed in

There are a number of different types of cookies, however, our website uses:

• Necessary – Cookies required to enable basic website functionality. Our Company uses these cookies so that we recognize you on our website and remember you previously selected preferences.
• Marketing – Cookies used to deliver advertising that is more relevant to you and your interests. Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.
• Personalization - Cookies allowing the website to remember choices you make (such as your user name, language, or the region you are in).
• Analytics - Cookies helping understand how this website performs, how visitors interact with the site, and whether there may be technical issues.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our company keeps its privacy under regular review and places any updates on this web page. This privacy policy was last updated on 28th of October 2023.

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@chaacha.dk